TERMS AND RULES

1. REGISTRATION

Before you start shopping with us, you need to register.

Type in your details - they are necessary to process your order.

Personal information is protected and used only for informational purposes and marketing for Glovestar, and in accordance with the Act on the Protection of Personal Data of 29.09.1997r. (Journal of Laws No. 133, item. 883). All personal information is confidential and we will not disclose them to third parties. At any time, you have the ability to view and change your personal information.

Practically it means that we simply use your name and address in order to know where to send your package :)


The phone number you provided may be need in case we wanted to quickly contact you, for example if there's an unexpected problem with your order.


You are welcome to shop with us after you log in to your account.

After placing an order, you will receive email with confirmation that the order was received by our shop.

Now you can pay for your stuff.



2. PAYMENT AND SHIPPING


For international payments, we accept PayPal transfers in PLN currency.

Please make payment within 7 days after placing your order, otherwise it will be canceled.


Total cost of your order is the purchase cost + shipping cost. 

Shipping cost depends from the weight of your order. It is automatically calculated in your basket.

We ship WORLDWIDE! <3


You can choose UE shipping, outside UE shipping or domestic shipping to Poland.

You also have two options: cheaper economy shipping or faster priority shipping.

Since your package goes for a really long distance, we ship it with tracking number so we can always keep an eye on it's journey to your house.


We have 3 stages of processing your order:

1. New Order - Order happily received. We're waiting for your payment now

2. Packed - We got your money, now we're packing everything up

3. Shipped - Your order is on it's way to your house

You will receive email every time your order will change it's status.



3. RETURNS AND EXCHANGES


If upon receipt you will find that you don't like the product (such as clothing size does not fit), you can return it or replace it. Please make sure that the product you want to return is in brand new condition and doesn't smell weird.

you have 10 calendar days (from the receipt of shipment) to report willingness to exchange or refund the product.
The cost of shipping the product to our store, and re-shipping cost of the product is on you.
If you wish to return the product, you will receive your money back on your PayPal account within 7 calendar days (typically takes 1-2 days).

Remember that the return of the product is only possible if you have a clear bill, so please keep it for 10 days.
Before returning the product to us, please contact with us by email: glovestar@gmail.com
You will get detailed information about what you should include inside the package with the product you would like to return.
By placing an order the customer agrees to pay and accept all the points of above regulations.

Glovestar reserves the exclusive right to all images, graphics and projects included in the store www.glovestar.pl

All graphics, images and projects are covered by copyright, and any violation of the principles of the Law on Copyright and Related Rights of 4February 1994. (Journal of Laws of 2006 No 90, item. 631, as. amended.) threatens criminal penalties.


If you have a question for us, please read our FAQ, you will probably find your answer.

If not, please email us: glovestar@gmail.com

Thank you for reading it all and we wish you a wonderful shopping experience!